Order Management

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Order Management workflow manages the life-cycle of a sales process. Our ERP package provides maximum flexibility to configure and adapt the various sub-processes, enabling reduced error, improved customer satisfaction and more effective management of working capital.


It has two main sub-processes:

  1. Order to Shipment process
  2. It starts when a customer orders goods to the moment the warehouse staff ships the merchandise.

  1. Customer Invoice to Cash
  2. It continues by invoicing customer´s deliveries and closes it by receiving payments from buyers.


  • Complete, fully integrated management of the entire cycle of quotations, order taking, fulfillment, invoicing, credit management, and cash collection reduces cycle times / error rates, and increases customer satisfaction and cash flow.
  • Streamline order taking and other time-critical tasks with productivity features like automated emailing of quotations.
  • Single database with automatic posting to financials assures that accounting and operations are always in sync as activities are tracked.
  • Global order management is supported through multi-currency and multi-lingual support, and the ability to localize processes at the organizational level.
  • Manage order-to-cash for complex product lines with unlimited product attributes, tracking of qty on hand by attribute, cycle counting, catch weight processing, and organization and warehouse level costing.
  • Use electronic invoicing to bill customers more quickly and accurately.