Communication

We strongly believe that communication is the most important component of any project. The success of most projects, whether handled by a dedicated project team or a distributed development team, depends upon a set of crucial communication skills and techniques. We use the following tools to aid in better communication between the project team players.

project_communications

  • Telephone – Both our onshore and offshore teams are equipped to provide full day-time support to clients in the US if needed. A local US telephone number will be provided to make calls to the Offshore development team in India.
  • E-mail & Instant Messaging – We provide 24X7 Email support through our dedicated email server and chat support through third party providers like Yahoo, Google, Microsoft and Skype.
  • Document Management via Share point Web Portal – All project related documents, templates, designs and specifications are shared through our online share point portal. Every client gets a customized dashboard where he can access all the project related documents and upload and download them.
  • Online Project Tracking – The client gets unprecedented visibility to his projects. It is safe and easy to monitor the progress of the project anytime, anywhere down to the task and issues level. The client is given access to the tool where he can log his own issues, check the status of issues, view current tasks under development and current status of the project plan and the development team can log in their questions and comments for the clients review and post the release notes.